Never before has the need been so great for P&C companies to evaluate and optimize internal business processes. With factors such as fraud, corporate scandals and rising health costs contributing to all time lows in net income levels, P&C companies are faced with the challenge of increasing profitability, without the short cuts that ultimately lead to lower customer retention.

And nowhere is the opportunity for savings greater than in claims processing. Claims represent the largest share of an insurance company's expenses. With industry estimates as high as $250 billion a year for the processing of paper based claims, P&C companies continue to search for solutions that go beyond the means to simply capture and transfer data electronically.

The large bill and correspondence submissions associated with the high benefit limits and extensive plan offerings under Personal Injury Protection Plans, compounds the inefficiencies of current claim handling processes and further inhibits the ability to create real solutions.

Until now.

Blackstone Bay recognizes that claims processing is more than just a procedure. It is a way of doing business that affects your customers, your employees and your shareholders. ePIP objectives are aimed at advancing every area of your claim handling division and the people around it, through the ability:

• To integrate new solutions, while upholding core legacy systems
• To increase profitability, while maintaining premiums to customers
• To pay bills quicker, while achieving a higher attention to detail
• To achieve compliance, while lowering susceptibility to fraud
• To improve customer service, while elevating employee capabilities